Ac Hotel By Marriott San Jose Downtown, San Jose - Reviews, Room Options & Prices 2025

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About the Hotel

350 West Santa Clara Street, San Jose, California, United States of America

AC Hotel by Marriott San Jose Downtown, a 3-star property in Downtown San Jose's business and entertainment district, features an outdoor saltwater pool, fitness center, restaurant, bar, and event venues. The hotel provides free bikes, private parking, and property-wide WiFi.

Modern European Rooms

The 204 air-conditioned rooms at AC Hotel by Marriott San Jose Downtown include refrigerators, Smart TVs, laptop-friendly workspaces, and safes. Each room features modern European décor, scenic views, and private bathrooms with complimentary toiletries.

European-Style Dining Options

AC Kitchen serves local cuisine breakfast on weekdays from 6:00 AM to 10:30 AM, featuring French croissants and fresh fruit. AC Kitchen & Lounge offers evening tapas, cocktails, and craft beers.

Pool and Fitness

The heated saltwater pool provides towel service and operates daily from 6:00 AM to 10:00 PM. The health club offers 24-hour access, while the AC Market convenience store remains available round-the-clock.

Central Downtown Location

AC Hotel San Jose Downtown sits within walking distance of San Jose McEnery Convention Center and SAP Center. Key attractions nearby include Plaza de Cesar Chavez (0.5 miles), The Tech Interactive (0.5 miles), and Luis Maria Peralta Adobe (0.2 miles).

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room Hearing Accessible

Max:

2 persons

14 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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King Room

Max:

2 persons

14 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Upper Floors King Room

Max:

2 persons

14 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Getting around

A guide to all available transportation options

City Center

San Jose2300 ft

Airports

Mineta San Jose International (SJC) 3.2 mi

San Francisco International (SFO) 35.7 mi

Train

AmTrak2300 ft

CalTrain San Jose2300 ft

Bus

Bus stop400 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

USD 25 per day

Baggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Parking
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Baggage storage
ATM/Cash machine
Coffee shop
Fireplace
Smoke detectors
Electric vehicle charging station
Key card access
Key access

Sports & Fitness

Fitness center
Table tennis

Services

Laundry
Dry cleaning
Stores/Commercial services

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities

Children

Cribs

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Infinity pool
Saltwater pool
Heated swimming pool
Sun loungers
Leisure/ TV room

Room features

Air conditioning
Heating
Soundproofed rooms
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

350 West Santa Clara Street, San Jose, California, United States of America

Map view

350 West Santa Clara Street, San Jose, California, United States of America

City landmarks

Museums

The Tech Interactive

2600 ft

Museums

Children's Discovery Museum of San Jose

3800 ft

Church

Trinity Episcopal Cathedral

2300 ft

Museums

San Jose Museum of Art

2500 ft

Convention Center

San Jose Convention Center

3200 ft

Museums

Rosicrucian Egyptian Museum

1.5 mi

Downtown San Jose

2200 ft

Gallery

San Jose Institute of Contemporary Art

1.2 mi

Broadway Theatre

San Jose Repertory Theatre

2900 ft

South First St

SoFA District

2900 ft

Museums

San Jose Museum of Quilts and Textiles

4000 ft

Square

Plaza de Cesar Chavez

2700 ft

Gallery

ANNO DOMINI Gallery

3100 ft

Public Building

San Jose City Hall

3600 ft

Libraries

Dr. Martin Luther King

3400 ft

Parks

Monopoly in the Park

2100 ft

Parks

Saint James Park

2100 ft

Parks

Plaza de Cesar Chavez Park

2400 ft

Parks

Rotary PlayGarden

4600 ft

Museums

Japanese American Museum of San Jose

1.0 mi

Store

Safeway Market

2600 ft

Garden

Heritage Rose Garden

5100 ft

Nearby

184 W Saint John St

Luis Maria Peralta Adobe

1300 ft

Stadiums

SAP Center

1500 ft

175 W. St. John Street (between Terraine and San Pedro St)

Peralta Adobe Fallon House Historic Site

2000 ft

Church

Cathedral Basilica of St Joseph

1800 ft

Christmas In The Park

1900 ft

29 N San Pedro St

Theatre on San Pedro Square

1200 ft

Intersection of W San Fernando St and Delmas Ave.

"Welcome to San Jose" Mural

1200 ft

Parks

Pellier Historical Park

2400 ft

Restaurants

Peggy Sue's

1300 ft

29 N San Pedro St

Konjoe Burger Bar

1800 ft

100 N Almaden Ave Ste 180

Nick The Greek

1300 ft

143 W Santa Clara St

Treatbot

1800 ft

100 N Almaden Ave

Robee's Falafel

2200 ft

87 N San Pedro St

On A Roll

2200 ft

87 N San Pedro St

Loteria Taco Bar

2200 ft

87 N San Pedro St

Pasta Fresca

2200 ft

87 N San Pedro St

Tapaboca

2100 ft

Barrio Dent

Gotta Eatta Pita

2100 ft

86 N Market St

City Bagels

1800 ft

52 W Santa Clara St

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

7.0

Location

8.2

Service

5.6

Dining

6.8

Daniel

United States of America, March 2025

6.6/10

I had a generally pleasant stay at the AC Hotel by Marriott in San Jose. with a few bumps along the way. The location was fantastic, just a short walk from SAP Center, which made attending my event incredibly convenient. However, I did experience issues with the air conditioning and inconsistent service at the bar, which impacted my overall impression. Overall, it's a solid choice for the area.

Rooms

8.0

My room was very clean and spacious. I appreciated the lack of carpet, which made it feel fresh. I had some trouble with the air conditioning one night, but the staff addressed it quickly the following day.

Service

7.0

While some staff were friendly and helpful, I encountered inconsistency. the bar staff didn't seem as engaged or welcoming. The front desk did respond promptly when I reported the AC issue, which was reassuring.

Location

9.0

The hotel's location is perfect for attending events at SAP Center. being able to walk back late at night felt safe and convenient. It’s also close to many dining options, which was a plus.

Dining

7.0

Breakfast offered a nice variety. from made-to-order eggs to cereals and fresh fruit. However, I found the bar menu a bit limited and was often missing items I wanted later at night.

Facilities

8.0

Amenities like the washer and dryer were very useful. I also appreciated the fast service for maintenance. However, the parking situation could be improved as it was pricey for in-and-out access.

Lewis

United States of America, March 2025

6.4/10

I had a mixed experience at the Ac Hotel by Marriott San Jose Downtown. While the hotel's location was fantastic, allowing easy access to restaurants and the SAP Center, the service was lacking and I faced issues with room cleanliness. Although the room was comfortable, I encountered some maintenance issues that affected my stay. Overall, I'm not sure if I would return given the service challenges. 😕

Rooms

7.0

The room was quite comfortable and cozy, featuring modern decor, but it had some cleanliness issues and maintenance concerns with the shower.

Service

5.0

I found the front desk staff to be unprofessional, and the service left a lot to be desired; assistance wasn't readily available when I needed it, which was frustrating.

Location

9.0

The location was excellent, within walking distance of great eateries and the SAP Center, making it super convenient for my plans.

Dining

6.0

Dining options were limited within the hotel itself, prompting me to explore nearby restaurants, but the area was vibrant with various choices.

Facilities

7.0

The facilities were generally nice, with modern amenities, although the parking security could be improved.

Alvin

United States of America, January 2025

5.0/10

I had a mixed experience at the AC Hotel by Marriott in downtown San Jose. On one hand, my room was clean and the location was super convenient for my activities, just a short walk to the SAP Center. On the other hand, I encountered issues with staff service and some facility amenities that left me disappointed. Overall, while the location is fantastic, I believe there is room for improvement in service and some aspects of comfort.

Rooms

6.0

The room was visually appealing, but the shower design was impractical. The air conditioning wasn't working well, and I felt the bed was too firm for comfort. Despite these issues, the room was quiet and clean.

Service

5.0

I found the breakfast service to be fantastic; the staff member in that area was attentive and friendly. However, my interactions at check-in were disappointing, with an unfriendly front desk employee charging me for parking without my consent.

Location

7.0

The hotel's location is perfect if you're attending events at the SAP Center, and being near downtown is a big plus. However, the area can feel a bit unsafe at times, with the presence of homeless individuals nearby.

Dining

9.0

Breakfast was great, with a variety of tasty options including fluffy eggs and fresh fruit. I really appreciated the dining experience provided.

Facilities

5.0

While the hotel had some nice amenities, the lack of a refrigerator and microwave in the room was disappointing. Additionally, the security of the parking garage raised concerns during my stay.

Aaron

United States of America, January 2025

7.2/10

I enjoyed my stay at the AC Hotel by Marriott San Jose Downtown, especially with its mid-century style and cleanliness. The welcoming staff made my check-in smooth, though the noise levels could be an issue for light sleepers. I appreciated the hard floors and the cozy bedding but found the mattress a bit too soft for my liking.

Rooms

8.0

The room was spacious, clean, and had a great design, though I found the beds too soft for my preference. The sliding bathroom door was odd, and the shower was refreshing with nice toiletries.

Service

6.0

Most of the staff were friendly and welcoming, but I encountered a bit of rudeness during the check-in process. The communication about parking charges could be improved as well.

Location

9.0

The hotel's location was fantastic, close to SAP Center and good restaurants. It was conveniently right off the highway, making it easy to get around the area.

Dining

6.0

I found the dining options basic and slightly overpriced, but there are good local dining spots nearby if you're willing to explore.

Facilities

7.0

Although there are amenities such as laundry and dry cleaning services, the parking situation seemed a bit complicated without any free validation.

Carl

United States of America, December 2024

6.4/10

During my stay at the AC Hotel by Marriott San Jose Downtown, I found the location to be quite convenient, right off the 87 freeway and within walking distance to several restaurants. However, I faced a few significant issues that affected my experience. The lack of functional elevators, poor internet connectivity, and unexpected parking fees diminished my overall satisfaction. While the hotel had a modern aesthetic, it felt more like a boutique hotel with some basic amenities lacking. 🏨✨

Rooms

6.0

The room was clean and stylishly decorated, but the shower design was impractical, and the bathroom lacked safety features. I also found the mattress too firm for my liking.

Service

5.0

Service was mixed; the front desk staff was unfriendly during check-in and failed to acknowledge my Marriott Gold status. Additionally, I had some communication issues regarding parking and air conditioning.

Location

7.0

The hotel is in a great location, making it perfect for events at the SAP Center, but it’s also next to a busy freeway which can be noisy.

Dining

6.0

Breakfast was decent and offered various items, but at a flat rate which felt a bit overpriced given the options available.

Facilities

5.0

While the hotel had some appealing features, such as a bar and a small marketplace, the parking garage security was concerning.